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7 Google Ads Mistakes Killing Your Multi-Channel Sellers ROAS

The average multi-channel sellers store wastes 31% of their Google Ads budget on these preventable mistakes. Here's what to avoid—and how to fix it.

Multi-Channel Sellers-Specific Google Ads Problems

Mistake #1: Cross-Channel Cannibalization

Your Google Ads drive traffic to your site, but customers buy on Amazon for Prime. You pay for the click, Amazon gets the sale and customer data.

$3,000-10,000/monthMulti-Channel Sellers-specific

Example: 40% of site visitors from Google Ads purchase same product on Amazon within 48 hours

Mistake #2: Price Comparison Arbitrage

Different prices across channels confuse customers and Google. Your $50 product on site competes against your $45 Amazon listing in Shopping results.

$1,500-5,000/monthMulti-Channel Sellers-specific

Example: Customers click expensive site ad, find cheaper Amazon listing, buy there

Mistake #3: Inventory Sync Failures

Products sell out on one channel but ads keep running. Overselling creates fulfillment nightmares and customer service costs.

$1,000-4,000/monthMulti-Channel Sellers-specific

Example: Shopping ads running for products sold out on site but available on Amazon

Mistake #4: Attribution Nightmare

A customer sees your Google Ad, researches on Amazon, buys from eBay. Who gets credit? Most sellers can't answer this, leading to wrong optimization decisions.

Unknown—optimization paralysisMulti-Channel Sellers-specific

Example: Cutting Google Ads causes Amazon sales to drop 30%

Mistake #5: Feed Management Complexity

Different channels have different feed requirements. Managing multiple feeds leads to errors, inconsistencies, and disapprovals.

$800-3,000/monthMulti-Channel Sellers-specific

Example: Product updates on site not syncing to Google feed for 2 weeks

More Ecommerce Google Ads Mistakes

4

Running All Products in One PMax Asset Group

With a single asset group, Google optimizes for aggregate ROAS by heavily favoring your top 5-10 products. The rest of your catalog gets almost no impressions. Worse, low-margin products drag down profitability while appearing successful in aggregate.

$1680 wasted on non-performing products

Fix: Segment products by performance tier: Winners (scale), Potentials (test), Underperformers (cut or fix). Create separate asset groups for each.

5

No Brand Exclusions in Performance Max

PMax claims credit for brand searches that would've cost $0.30 through a dedicated brand campaign. Without exclusions, you're paying 3-5x more for customers already looking for you.

30% of PMax 'conversions' may be cannibalized brand traffic

Fix: Add brand exclusions to PMax and run a separate Brand Search campaign with exact match keywords.

6

Poor Product Feed Quality

Missing GTINs, generic titles, no custom labels, and missing sale prices hurt your Shopping ad performance. Price inconsistency across channels

35% lost impression share

Fix: Create site-exclusive products or bundles not on marketplaces

7

Ignoring New vs Returning Customer Split

Your 5x ROAS might look great until you realize 70% of sales are repeat customers who would've bought anyway. You're paying to acquire customers you already have.

Overstated true acquisition ROAS by 2-3x

Fix: Segment reporting by new vs returning customers. Set up customer match lists and analyze true CAC.

Campaign Types to Avoid for Multi-Channel Sellers

Not all campaign types work for multi-channel sellers stores. Here's what to skip:

Full catalog Shopping

Competes with your own marketplace listings

Generic product keywords

Traffic often converts on marketplaces

Broad match anything

Attribution chaos with multi-channel

What to Do Instead

Follow these best practices to maximize your Multi-Channel Sellers Google Ads performance:

Branded Search (Site-Focused)

Budget: 25-35% • Target ROAS: 4-8x

Standard Shopping (Site Exclusive)

Budget: 30-40% • Target ROAS: 3-5x

Remarketing

Budget: 20-25% • Target ROAS: 5-10x

Non-Brand Search

Budget: 15-20% • Target ROAS: 2-3.5x

How Many of These Mistakes Are You Making?

Our audit scans your Multi-Channel Sellers Google Ads account and identifies exactly which mistakes are costing you money—with specific fixes for each.

Results in under 3 minutes. $19.99 one-time.