1Why Attribution Matters
Attribution determines which ad interactions get credit for conversions. It directly impacts how you optimize and where you spend.
The Attribution Challenge
Modern customer journeys are complex:
- User searches on phone, clicks ad
- Later browses on desktop
- Sees remarketing ad
- Clicks branded search and converts
Which touchpoint deserves credit?
Attribution Impact
Different attribution models give different answers:
- Last-click: Brand search gets 100%
- First-click: Initial phone search gets 100%
- Linear: Each touchpoint splits equally
- Data-driven: ML determines credit
Why This Matters
If you use last-click attribution:
- Brand campaigns look amazing
- Prospecting campaigns look expensive
- You may underinvest in top-of-funnel
If you use data-driven:
- Credit is distributed more accurately
- Top-of-funnel gets appropriate credit
- Optimization decisions are better informed
Key Attribution Concepts
Conversion window: How long after click/view to count conversion (1-90 days)
View-through conversions: Conversions after ad view (no click)
Cross-device tracking: Connecting journeys across devices
Assisted conversions: Touchpoints that helped but didn't get last-click credit
2Attribution Models Explained
Google Ads offers several attribution models for search and shopping campaigns.
Data-Driven Attribution (DDA)
How it works:
- Machine learning analyzes your conversion paths
- Compares paths that convert vs. don't convert
- Assigns credit based on actual impact
- Adjusts based on your specific data
Requirements:
- 300 conversions in 30 days (lowered from previous requirements)
- Available for most accounts now
Best for:
- Most accounts that meet the threshold
- Complex customer journeys
- Multi-campaign accounts
Last Click
How it works:
- 100% credit to the last clicked ad/keyword
Pros:
- Simple to understand
- Clear cause-and-effect
- Easy to optimize against
Cons:
- Ignores top-of-funnel contribution
- Overvalues brand/retargeting
- Undervalues prospecting
Best for:
- Simple, short purchase cycles
- Direct-response campaigns
- When you need simplicity
First Click
How it works:
- 100% credit to the first clicked ad/keyword
Pros:
- Values customer acquisition
- Shows how awareness starts
Cons:
- Ignores closing touchpoints
- May overvalue broad keywords
- Rarely reflects actual journey value
Best for:
- Understanding awareness campaigns
- Acquisition-focused businesses
Linear
How it works:
- Equal credit to all touchpoints
Pros:
- Recognizes all contributors
- Simple to understand
Cons:
- May give too much credit to weak touchpoints
- Doesn't reflect actual impact differences
Best for:
- When all touchpoints are genuinely equal
- Long consideration cycles
Time Decay
How it works:
- More credit to touchpoints closer to conversion
- Earlier touchpoints get less credit
Pros:
- Values closing while acknowledging assists
- More realistic than last-click
Cons:
- May still undervalue top-of-funnel
- Fixed decay pattern may not fit your business
Best for:
- When closing matters most but assists matter too
- Shorter sales cycles
Position-Based
How it works:
- 40% to first click
- 40% to last click
- 20% split among middle touchpoints
Pros:
- Values acquisition and closing
- Acknowledges middle touchpoints
Cons:
- Fixed percentages may not reflect reality
- 40/40/20 may not suit your business
Best for:
- When first and last touch both matter
- Multi-step journeys
3Choosing Your Attribution Model
Select the right model based on your business and goals.
Decision Framework
Question 1: Do you meet DDA requirements?
- Yes → Consider DDA first
- No → Choose a rules-based model
Question 2: How complex is your customer journey?
- Simple (1-2 touchpoints) → Last click may be fine
- Complex (3+ touchpoints) → DDA or position-based
- Very long cycles → Time decay or DDA
Question 3: What's your campaign mix?
- Brand only → Last click is acceptable
- Brand + non-brand → DDA or position-based
- Full funnel → DDA strongly recommended
Question 4: What are you optimizing for?
- Immediate conversions → Last click
- Customer acquisition → First click or DDA
- Balanced view → DDA or position-based
Model Comparison by Scenario
Scenario: Ecommerce with brand + prospecting
- Last click: Brand looks great, prospecting looks expensive
- DDA: Prospecting gets more credit, brand gets less
- Recommendation: DDA
Scenario: Lead gen with short cycle
- Last click: Probably accurate
- DDA: May reveal unexpected assists
- Recommendation: Either, test DDA
Scenario: B2B with long sales cycle
- Last click: Miss entire early journey
- DDA: Better reflects multi-touch reality
- Recommendation: DDA or time decay
Transitioning Attribution Models
Before changing:
- Document current performance metrics
- Understand how credit will shift
- Prepare stakeholders for changes
- Plan optimization adjustments
When you change:
- Expect metrics to shift
- Brand campaigns typically lose credit
- Prospecting campaigns typically gain credit
- Total conversions stay the same
After changing:
- Don't make immediate optimization decisions
- Let data stabilize (2-4 weeks)
- Compare performance directionally
- Adjust targets based on new model
Want to see how your account stacks up?
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4Conversion Windows Explained
Conversion windows define how long after an interaction a conversion counts.
Types of Conversion Windows
Click-through window:
- Time between click and conversion
- Options: 1-90 days
- Counts conversions after ad clicks
View-through window:
- Time between ad view (no click) and conversion
- Options: 1-30 days
- Counts conversions after ad impressions
Engaged-view window (Video):
- Time after watching 10+ seconds of video
- Options: 1-30 days
- Middle ground between view and click
Choosing Click-Through Windows
| Business Type | Recommended Window | Reasoning |
|---|---|---|
| Impulse purchases | 1-7 days | Short decision cycle |
| Ecommerce (general) | 7-30 days | Research and comparison |
| High-ticket items | 30-60 days | Long consideration |
| B2B | 30-90 days | Complex buying process |
| Subscriptions | 14-30 days | Moderate consideration |
Choosing View-Through Windows
More conservative approach:
- 1 day: Very conservative, only immediate impact
- 3 days: Reasonable for most
- 7 days: Standard default
- 30 days: Maximum, may overcount
Recommendation: Start conservative (1-3 days), expand if needed.
Window Impact on Data
Longer windows:
- More conversions counted
- Better for long sales cycles
- May overcount for short cycles
- Harder to connect specific actions
Shorter windows:
- Fewer conversions counted
- More confident attribution
- May undercount assisted conversions
- Better for quick decisions
Testing Window Length
Use Conversion Path reports to understand:
- Actual time between first touch and conversion
- Typical number of touchpoints
- How many conversions happen after various time periods
Set windows based on actual customer behavior, not arbitrary choices.
5Cross-Device Tracking
Understanding how Google tracks users across devices.
How Cross-Device Works
Signed-in users:
- Google links activity via Google account
- Most accurate connection
- Requires user to be signed in
Modeled conversions:
- Google estimates cross-device for non-signed-in users
- Uses patterns from signed-in users
- Less accurate but extends coverage
What's Tracked
When cross-device is enabled:
- User clicks ad on mobile
- Later converts on desktop
- Conversion attributed to mobile click
This matters because:
- Many users research on mobile
- Many users convert on desktop
- Without cross-device, mobile looks bad
Cross-Device Data in Reports
Find cross-device data in:
- Conversions > Cross-device conversions
- Attribution > Device paths
- Segment any report by device
Interpreting cross-device data:
- "Cross-device conversions" column shows these specifically
- Compare to same-device conversions
- Understand true device performance
Cross-Device Optimization
If mobile has high cross-device conversions:
- Don't reduce mobile bids based on direct CVR alone
- Consider total value including cross-device
- Mobile may be crucial for starting journeys
If desktop has low cross-device but high direct:
- Desktop is likely the closing device
- Ensure desktop experience is optimized
- Consider different messaging for each device
Privacy and Cross-Device
Limitations:
- Requires Google sign-in for deterministic matching
- Cookie restrictions affect modeling
- Opt-outs reduce data
- Privacy regulations vary by region
Implications:
- Reported cross-device is likely undercount
- True cross-device impact is probably higher
- Use directional insights, not exact numbers
6Attribution Measurement Tools
Google provides several tools for understanding attribution.
Attribution Reports in Google Ads
Location: Tools & Settings > Measurement > Attribution
Key reports:
Overview:
- High-level attribution summary
- Model comparison
- Top converting paths
Model Comparison:
- See how conversions differ by model
- Compare DDA to last-click
- Identify undervalued campaigns
Conversion Paths:
- See actual customer journeys
- Understand touchpoint sequences
- Find common patterns
Path Metrics:
- Average path length
- Average time to conversion
- Top path types
Top Paths Report
Shows most common conversion paths:
- Which campaigns appear in paths
- Order of touchpoints
- Frequency of each path
Use this to:
- Understand customer journey
- Identify key campaigns in paths
- Find unexpected contributors
Assisted Conversions
Campaigns can be:
- Last-click converters (closed the deal)
- Assisters (helped but didn't close)
- Both (sometimes last, sometimes assist)
Assisted conversion metrics:
- Assisted conversions count
- Assisted conversion value
- Assisted/Last-click ratio
High assist ratio means:
- Campaign helps other campaigns convert
- Cutting it may hurt overall performance
- Consider value beyond direct conversions
Time Lag Report
Shows days between first touch and conversion:
- 0 days: Immediate conversions
- 1-7 days: Short consideration
- 8-30 days: Medium consideration
- 30+ days: Long consideration
Use this to:
- Set appropriate conversion windows
- Understand your sales cycle
- Time follow-up campaigns
Path Length Report
Shows number of interactions before conversion:
- 1 interaction: Direct path
- 2-3 interactions: Short path
- 4+ interactions: Long path
Use this to:
- Understand journey complexity
- Choose appropriate attribution model
- Evaluate campaign contributions
Want to see how your account stacks up?
Get a complete Google Ads audit in under 3 minutes.
7Optimizing with Attribution Data
Use attribution insights to make better optimization decisions.
Identifying Undervalued Campaigns
Signs a campaign is undervalued:
- High assisted conversions
- Frequently in early path position
- Low last-click but high assists
- DDA gives significantly more credit than last-click
What to do:
- Don't cut based on last-click alone
- Consider full-funnel contribution
- Test increasing budget and bids
- Monitor total account performance
Identifying Overvalued Campaigns
Signs a campaign may be overvalued:
- High last-click, zero assists
- Brand campaigns with inflated numbers
- Getting credit for inevitable conversions
What to do:
- Test reducing budget slightly
- Monitor incremental impact
- Consider brand/non-brand separation
- Don't blindly cut—test incrementally
Budget Allocation with Attribution
Traditional (last-click based):
- All budget to high last-click ROAS
- Starve top-of-funnel
- Short-term thinking
Attribution-informed:
- Consider assist value
- Fund top-of-funnel appropriately
- Balance acquisition and closing
Example reallocation:
| Campaign | Last-Click ROAS | DDA ROAS | Action |
|---|---|---|---|
| Brand | 15:1 | 8:1 | Slight reduce |
| Non-brand | 3:1 | 5:1 | Increase |
| Prospecting | 1:1 | 3:1 | Increase |
| Remarketing | 10:1 | 6:1 | Maintain |
Target Setting with Attribution
When using DDA, targets may need adjustment:
If moving from last-click to DDA:
- Brand campaign targets may need lowering
- Prospecting targets may need raising
- Overall targets should remain similar
Calculate new targets:
- Compare credit by model
- Adjust proportionally
- Test and refine
Testing Attribution Impact
Experiment approach:
- Select test campaigns
- Compare performance under different models
- Make controlled budget changes
- Measure total account impact
- Adjust strategy based on learnings
8Attribution Implementation Checklist
Step-by-step implementation guide.
Setup Checklist
Conversion tracking:
- All conversions properly tracked
- Conversion values accurate
- No duplicate conversions
- Enhanced conversions enabled if eligible
Attribution model:
- Current model documented
- Data requirements for DDA checked
- Appropriate model selected
- Stakeholders informed of model
Conversion windows:
- Click-through window set appropriately
- View-through window configured
- Windows match actual customer journey
- Documented reasoning for choices
Cross-device:
- Cross-device tracking enabled
- Understanding of limitations
- Device-specific strategies considered
Regular Review Process
Weekly:
- Check conversion counts are normal
- Monitor any tracking issues
- Review real-time data
Monthly:
- Review attribution reports
- Compare model performance
- Identify undervalued/overvalued campaigns
- Consider optimization actions
Quarterly:
- Full attribution audit
- Model appropriateness review
- Window length review
- Strategy adjustment
Stakeholder Communication
Explain to stakeholders:
- How attribution affects reported metrics
- Why metrics may differ from other platforms
- What attribution model is used and why
- How to interpret cross-device data
Common questions to address:
- "Why do Facebook and Google show different numbers?"
- "Why did campaign performance change when we switched models?"
- "Which numbers are correct?"
Documentation to maintain:
- Attribution model in use
- Conversion windows and reasoning
- Date of any changes
- Impact of changes
Troubleshooting
Sudden conversion drop:
- Check tracking implementation
- Review for duplicate removal
- Check consent/privacy changes
- Verify conversion window catches conversions
Metrics don't match GA:
- Different attribution models
- Different conversion windows
- Cross-device differences
- Session vs. user-based counting
DDA not available:
- Insufficient conversion volume
- Check 30-day conversion count
- Consider alternative models
- Build volume before switching